Some Common Hangouts Problems And Ways To Fix Them

 In the ongoing crisis of COVID-19, people around the world have moved toward video conferencing for business or individual needs because maintaining social distancing has become necessary. Like other video calling or conferencing apps, Google Hangouts is also a popular platform. Apart from its advantages, there are some problems associated with both Classic and Meet versions.

Below are some common issues you may face while using Hangouts.

  • Can’t send messages
  • No notification sound
  • Not working camera
  • Audio and video problems with Chrome
  • Browser freezing while sharing screen

Let’s find out the ways to solve these issues for a seamless experience while using Google Hangouts.

Can’t send messages

You might have noticed a red error icon after sending a message. It is a common issue faced by many. Here are some ways to fix it.

  • Firstly, you have to make sure that your device has good internet access to solve this issue. 
  • Sign out and in the app and try again.

No notification sounds during incoming calls and messages

If you don’t hear notification sound on incoming calls and messages, don’t ignore it because sometimes you can miss urgent calls or messages. You can face this problem on both smartphones and PCs on the Google Chrome extension. Here are simple ways to fix it. 

  • Launch the Google Hangouts app on your device and click on the hamburger menu.
  • Now you have to find Settings. 
  • After finding Settings, pick the account name. 
  • Go to the notification section and choose Messages. Now find Sound settings. 
  • If notification sound is set on default mode, consider another one.
  • If you have to fix problems with incoming calls, do the same steps again and choose incoming calls instead of selecting Messages.

These steps will not work with PCs. You should try reinstalling and removing the Chrome extension to fix the problem on PCs.   

Not working camera

Many users might have faced a not working camera in a video call on a computer. Sometimes, the app also stops working at the time of camera start. You might have tried many methods to solve this issue, but a new software update may be the ultimate solution. After all, you can try the following ways to fix it.

  • Update the web browser to its latest version.
  • A computer with two graphics cards can have this issue because of discrete integration. You can fix the camera issue by making the right integration.
  • Keep the video drivers updated.
  • Try another web browser like Firefox or Microsoft Edge.   

Audio and video problems with Chrome

Audio and video problems occur with many apps. If you face such issues with the Chrome extension, make sure that you have not installed other extensions as it can be a problem. Let’s understand it with an example. A user can hear a person from another side during a phone call, but the person from another side can’t hear the user. 

To solve this issue, you have to make sure that you have not installed various extensions. If you have installed, you can try solving issues by removing or uninstalling them. After all, a software update may be the best solution to this problem.  

Browser freezing while sharing screen

Browser freezing is a common issue with many users while sharing a screen during a video call or meeting. It can be frustrating during essential discussions. Mainly, it happens because of problems with audio or video adapters. So, updating drivers can fix browser freezing. 

All these problems are commonly faced by most users while using Google Hangouts. You can try these smart solutions to enjoy error-free Hangouts. 

source: https://macfeeactivate.us/some-common-hangouts-problems-and-ways-to-fix-them/

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