How to Troubleshoot Kernel Mode Heap Corruption Error?

A number of users are reporting the ‘KERNEL_MODE_HEAP_CORRUPTION’ error. It is one of the most common BSOD errors, and there are several reasons behind this annoying error, such as corrupt graphic drivers, third-party programs, out of date drivers, and more. If you would like to fix this error, then here are a few solutions that you can try.

Check the Graphics Drivers

  1. Press the Win + R buttons to invoke the Run pop-up.
  2. You should insert ‘devmgmt.msc’ in it and hit on the OK button to open the Device Manager.
  3. Go to the video card and right-click on it, then select the Update driver option.
  4. Then click on the ‘Search automatically for updated driver software’ option, and you have to wait for some time.
  5. Finally, restart the PC once you have downloaded the updates.

Launch DISM and SFC 

  1. Go to the Windows Search section on your system.
  2. Thereafter, insert ‘cmd’ into it and hit the Enter key.
  3. Once invoke the Command Prompt, right-click on it, then pick the ‘Run as administrator’ option.
  4. Then insert ‘sfc /scannow’ in it and press the Enter button.
  5. You should redo the same process, but launch the “ism.exe /online /cleanup-image /restorehealth” command instead.
  6. Finally, wait to complete the process.

Using Event Viewer

  1. First, you have to boot the system.
  2. Then navigate to the option of ‘Troubleshoot,’ and click on it.
  3. You should locate the ‘Advanced options’ button and input ‘WindRe’ into it.
  4. Thereafter, select the ‘Startup Settings’ option and hit the ‘F5’ button on your keyboard.
  5. Later, click on the ‘Enable Safe Mode with Networking’ option.
  6. Press the Win + R combinations over the keyboard to invoke the Run pop-up.
  7. After that, input ‘eventvwr’ in it and press the Enter button to open the Event Viewer screen.
  8. Now, go to the ‘Windows Logs’ option and click on it.
  9. Afterward, click on the System option to locate the log concerning the Kernel mode.
  10. Troubleshoot the issue, if found.

Roll Back the Graphics Card Drivers

  1. Navigate to the Device Manager and click on it to open it.
  2. Then click on the ‘Display adapters’ option.
  3. Go to the video card and right-click it, then pick the Properties option.
  4. You should reach the tab of Driver and click on the ‘Roll Back Driver’ option.
  5. Later, pick a reason and then verify the action.
  6. Once you have done so, reboot the system to apply the changes.

Check for Incompatible Software

  1. Press the Win + R key for invoking the Run pop-up.
  2. You will get the installed apps list on the system.
  3. Now, choose the suspicious app, and right-click on it.
  4. Simply uninstall it.
  5. Finally, reboot the system.

source: https://kbactivate.com/how-to-troubleshoot-kernel-mode-heap-corruption-error/ 

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